VMware UAG – SEG Configuration Issues (ERR05_INVALID_SEG_HOST_NAME)

Hi there,

i’ve noticed a bug in the UEG 2106.1 when you have specified a wrong SEG Hostname in the first place.

After catching some logs you will see the following error in the installer-script.log of the Archive:


2021-08-23 16:33:03 uag.domain.de Installer jar exited with status 0 for action LOAD_CONFIG_FROM_API
2021-08-23 16:33:03 uag.domain.de Validating SEG SSL configuration.
2021-08-23 16:33:04 uag.domain.de SSL keystore is supplied from API.
2021-08-23 16:33:04 uag.domain.de SEG SSL configuration verified successfully. SEG in UAG is configured with SSL enabled.
2021-08-23 16:33:04 uag.domain.de Kerberos authentication is enabled for this MEM configuration.
2021-08-23 16:33:04 uag.domain.de The file '/opt/vmware/seg/config/seg-jvm-args.conf' exists, Value for property '-Dextract.executable.from.jar' is ''.
2021-08-23 16:33:04 uag.domain.de Validating SEG server hostname from API response against SNI configured hostname
2021-08-23 16:33:04 uag.domain.de The file '/opt/vmware/seg/config/restart-validation.properties' exists, Value for property 'airwatch.server.hostname' is 'cn1108.awmdm.com'.
2021-08-23 16:33:04 uag.domain.de The file '/opt/vmware/seg/config/restart-validation.properties' exists, Value for property 'enable.status.overwrite' is 'false'.
2021-08-23 16:33:04 uag.domain.de Overwriting status file is disabled. Error code: ERR05_INVALID_SEG_HOST_NAME, Error message: The SNI hostname 'cn1108.awmdm.com' does not match with that received from API 'mdm03.domain.de'
2021-08-23 16:33:04 uag.domain.de Running clean up..
2021-08-23 16:33:04 uag.domain.de Exiting the container with FAILED status

So I’ve messed up writing the wrong SEG Host Name, but the wizard is keeping the config file and does not overwrite the hostname with any further names.

How to fix ?

That’s an easy one: Just rename the mentioned restart-validation.properties file and resave the Secure Email Gateway Settings. The docker build process will then recreate the container with the correct settings as entered.


mv /opt/vmware/docker/seg/container/config/restart-validation.properties /opt/vmware/docker/seg/container/config/restart-validation.properties.old

 

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